Return Policy

At Loh + Co, we stand behind the quality of our pieces and want you to love your jewelry.

As we grow into our full collections, we will offer a  30-day replacement policy.

If your item arrives damaged or experiences a defect within 30 days of delivery, you may be eligible for a replacement.

To request a replacement, please contact us within 30 days of receiving your order with your order details and photos of the item.

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 Additional Notes

* Items must be used as intended and not subjected to excessive wear or misuse
* Variations due to the surprise reveal nature are not considered defects
* We do not offer refunds—replacement only (when eligible)